EAYS adheres to all legal requirements related to confidentiality of client records. All records are stored in a locked area which is marked confidential. All case records are marked confidential.
Staff are prohibited from releasing any client information to the public or other agencies without a signed official release of information from the client and his/her parent or guardian. .
EAYS does not allow the identification of clients in the news media without the consent of the client and his/her parent or guardian.
In accordance with the commitment to confidentiality, EAYS staff does not correspond with clients or former clients or post any information about clients and/ or protected work information through social media. EAYS staff only sends client related information through the agency’s provided e-mail account with the confidentiality notice posted on each initial contact.